9 December 2014



For three days I went to an ACSP (Apple Certified Support Professional) training in Wangsa Maju. It was fully sponsored by my company who's serious about getting their IT staff skilled and certified. Wangsa Walk Mall is about 45 minutes away from my house including the morning traffic rush. Actually since I leave home around 9:00 AM, the traffic has considerably eased so there's not too much traffic to go through. Plus did I mention I was riding my bike?

If you've been to Wangsa Walk Mall before you may encounter an Apple authorised reseller store on the 1st floor called Futureworld. It's painted black inside and you can't miss it cause it's located directly in front of an escalator. There's a small training room inside where I learned some basic to intermediate Apple Mac OS X lessons in there. I found out we paid top dollars for the training, a few thousand ringgit per head. Still the training center didn't have the courtesy to supply us with any breakfast or lunch or even drinking water for the entire 3 days training sessions. Totally unacceptable. In my entire working career this is the first time I go to a training session and didn't get served anything. Much cheapskate.

So my colleague and I had to fork out our own money to pay for lunch and sometimes breakfast and tea the entire time. Aside from Subway, most of the eateries inside the mall is way too expensive or over our budget. Lucky for us there's a few reasonably priced restaurants outside the mall. We had lunch at Restoran Pucuk Di Cita just opposite the mall.

The training session itself was pretty okay I guess. We finished the 400 page text book in 3 days each time going home around 5:00 PM. The trainer sped trough his condensed slides hence why we finished so fast. Besides, we were already familiar with half of what was taught. So the only thing left now is for us to sit for the tricky ACSP exam some time next month. The pass rate is not really high at 20% so we really got to study hard before the test. And the only time I get to do that is at work. Let's hope my boss give us some time out to study or something.

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